Delivering value is—or should be—just as important to mission-driven organizations in scholarly publishing and communications as it is to their commercial counterparts. However, the values associated with being mission-driven can sometimes seem to be at odds with the need to deliver value to a customer or end-user. For example, if being open is part of your mission, how do you balance that with the need for organizational sustainability? How do you decide what it’s appropriate to charge for, and how much people should pay? How can you demonstrate the value of your organization to your stakeholders, especially if you also rely on them to support your mission as volunteers? In this session, speakers from several mission-driven organizations will discuss how being mission-driven can make a real difference to how they think about, and deliver value to their communities.