In the vast spectrum of leadership styles, one particular approach stands out for its emphasis on understanding and acknowledging diverse viewpoints. This style is characterized by its adaptability and flexibility. Leaders who embrace this approach actively engage in listening to gain insight and inspire others to follow suit. At the heart of this servant leadership style lies empathy. It’s an art form to convey to your team that you value them as individuals, all while maintaining a keen focus on the organization’s success. Studies suggest that empathy is a skill that can be honed and is beneficial to all. The practice of empathy entails understanding its cultivation, its influence on your team, and how to express it without seeming insincere or weak. Displaying and practicing empathy is a testament to your respect for your team, a defining trait of dedicated leaders. We cordially invite you to join us as we engage with a panel of esteemed leaders. They will share their insights on how they integrate empathy into their staff’s skill set, drive change, and foster a culture of empathy within their teams.

Just as new directions in leadership have changed the way organizations have thought about their activities, cultures, and policies, new directions in data have done the same. While many organizations have used data to track the success of usage, sales, and other activities, this panel will outline some actionable ways to blend quantitative and qualitative data to foster innovation. In this session, our panelists will discuss the ways organizations can use internal data to improve workflows and staff experience, how we can use data to better inform the impact of our outputs and activities, and how data can help us understand our stakeholders’ decision-making process and motivations.