Mercedes is a senior account manager specializing in external relationship management with complex, high-value partners. A relentless learner, self-starter, team player, and coach—she is recognized for building relationships and leading collaboration among internal and external stakeholder groups, and leveraging key partnerships to promote future business opportunities and expand organizational influence. Mercedes co-chairs the annual Wolters Kluwer Editors’ Symposium, which provides Wolters Kluwer editors a forum to meet and network with contemporaries and industry partners while discussing opportunities and challenges editorial offices face. Prior to her tenure at Wolters Kluwer, Mercedes held various publishing positions at Elsevier and Taylor & Francis. Mercedes lives in downtown Philadelphia with (although she still professes to be a ‘dog person’) her two cats…and husband.
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