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Changing Workplace Culture Through Bystander Intervention

Bystander intervention, what it means, how it works, and who it is for are all important questions within our scholarly publishing communities. This panel session will aim to inform and educate attendees on the purpose behind bystander intervention strategies and how they can help to cultivate safe and supportive workplace cultures. Sponsored by the SSP's Diversity, Equity, and Inclusion Committee, it will present a variety of voices on this topic to encourage honest and open discussion.
Release Date: 09/07/2020
Diversity, Equity, & Inclusion | Keywords: support, workplace, intervention, inclusion, mediation, equity

Professional Development Series

Our debut series on the SSP OnDemand Library, the 2020 Professional Development Series offers presentations on current trends and issues in scholarly communications—from the impact of COVID-19 to diversity, equity, and inclusion in publishing--available at your convenience. New video presentations will be released each week; free materials and paid sessions can be accessed individually or as part of a group; all recordings may be accessed asynchronously, but registrants can also interact with presenters and fellow audience members during live screenings! Videos will be offered on the following topics: Business Models and Strategies, Diversity, Equity, & Inclusion, Editorial Innovations, Ethics and Standards, Global Trends, Research Perspectives. Featuring panels of leaders in their respective fields, this series is a must for anyone wishing to keep abreast of the latest developments in the industry.

Daena Giardella

Daena Giardella has been a leadership, team, and organizational consultant and executive coach as well as a media, presentation, and communication coach for over twenty-five years. She has enjoyed dual careers in business leadership/organizational development and in the performing arts. She combines these backgrounds to design innovative and highly experiential educational programs for numerous world-class leaders, companies, organizations, and academic institutions in the USA and abroad. Her highly experiential programs incorporate her Improvisation and Influence Model ©, which cultivates dynamic leadership, adaptability, emotional intelligence, resilience, and collaborative team communication. She also teaches numerous interactive skills-based workshops and programs that help leaders and team members effectively navigate difficult conversations, conflict, implicit bias, workplace sexual harassment, and bullying as they cultivate their ability to lead diverse teams that foster innovation.Daena is a Senior Lecturer at MIT Sloan School of Management where she teaches Improvisational Leadership as well as special workshops for the Sloan Fellows, Executive MBA and Executive Education programs, and the Sloan Innovation Program. Her workshops include Effectively Navigating Challenging Conversations, Leading in Times of Uncertainty, Bystander Intervention and Speak Up Skills, Responding Effectively as Leaders to Bias and Harassment. She also works as an executive coach with mid-career leaders in the MIT Sloan Fellows and Executive MBA programs. She has taught seminars for the MIT Sloan International Programs Latin America Office in Chile and Argentina at numerous business and academic settings, including Catolica University in Santiago and Di Tella University in Buenos Aires as well as at the American Chamber of Commerce in Chile.

Donna Blancero


Erika Valenti


President, Emerald Publishing

Erika Valenti is Vice President, North America for Emerald Publishing where she directs all aspects of the company’s development in the region, including sales, product introduction, brand presence, and corporate strategy. Prior to Emerald, Erika was Global Sales Director for Publishers Communication Group working with clients including BioOne, American Society for Microbiology, the Royal Society, Geological Society of London, and Canadian Science Publishing; and she previously spent ten years in international sales and marketing roles at the MIT Press. She has considerable experience with sales management for books, journals and databases, emerging market entry strategies, library negotiations, and consortia relationships in the US, Europe, Brazil, India, China, and Southeast Asia. In her current position, she endeavors to focus and balance Emerald’s product, author, librarian, and user needs within the US and Canadian market.

Randy Townsend


Director of Publishing Technology, PLOS

At PLOS, Randy Townsend, MPS, (he, him, his) translates organizational vision and mission into clear priorities and practical goals to ensure alignment and collaboration. He has been a leader in policy implementation and journal strategy. Randy serves as a judge for the EXCEL Awards, is a member of the Associations Council Advisory Board and Executive Advisory Board where he also chairs the organization’s Diversity and Inclusion initiatives and serves on the Awards Committee. He is Chair of the Webinar Subcommittee for the Council of Science Editors (CSE), a member of the International Society of Managing and Technical Editor’s (ISMTE) Programming Committee and an at-large SSP Board Member. Randy is also the inaugural Editor in Chief for the GW Journal of Ethics in Publishing and is an Associate Professor of the MPS in Publishing program in the College of Professional Studies at George Washington University.

Sabby Kaur


Scott Solder


Founder, The Active Bystander Training Company

As one of the founders of The Active Bystander Training Company (, Scott appears at conferences and events demonstrating psychological and assertiveness techniques which are highly effective in challenging unacceptable behaviours. Scott is a former Editor at BBC News and Current Affairs and a specialist in language, influence and persuasion. His book, You Need This Book to Get What You Want (published by Simon & Schuster), is a globally published and widely translated guide to improving your powers of persuasion. The Active Bystander Training Company operates in eleven countries in three languages. Its clients include listed companies, government and leading universities.