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On-Demand Meetings

Measure with My Heart: Outcomes over Outputs

Measure with My Heart: Outcomes over Outputs
In our industry, a premium is often placed -- or misplaced -- on measuring outputs (something delivered or completed) over outcomes (benefits or consequences of an output). Outputs are things counted as finished (in a specific moment in time), whereas outcomes are a measure of value delivered (over time to many different people). This lively, interactive, fun session will involve small group activities. After a discussion of what constitutes an outcome and an output, and why the difference matters, we will break into small groups and draft meaningful, outcome-based measures of impact. Each group will write its own outcome statements for specific scenarios, with help from our talented facilitators, and will then share these with the full room. Participants will learn why outcomes matter more than outputs by engaging in collaborative discussion with other attendees. They will leave ready to think more about outcomes when creating goals for individuals, teams, or organizations.
Publication Date
May 2025

47th Annual Meeting (2025)

45
Although every year in the scholarly publishing ecosystem is a balancing act of innovation, optimization, and value creation, 2025 is shaping up to be particularly challenging as the pace and scale of change is accelerating more than we’ve ever seen before. There is increasing pressure to provide value to and to meet the incredibly diverse needs of the global research community while maintaining financial health for our own organizations, living our values, and continuing to protect the scholarly record. With AI, open access, integrity, and mistrust frequently dominating the conversation, we are in the midst of an unprecedented shift in both our industry and society as a whole. As always, the SSP community continues to focus on bringing together academics, funders, librarians, publishers, service providers, technologists, researchers and countless others with a communal interest and stake in disseminating scholarly information. We look to the 47th Annual Meeting as an opportunity to continue this tradition and welcome all colleagues and community stakeholders.