Chirag “Jay” Patel is a business development professional with Cactus Communications and specializes in working with publishers and professional societies on the implementation of AI solutions. He wants to improve the user experience by utilizing AI to better classify content, make content easier to discover and find, build custom content collections, simplify access, and personalize the content. He also leads the SDG initiative at Cactus Communications, which is a signatory of the SDG Publishers Compact. Before joining Cactus Communications, he advised various startups developing solutions for advertising, virtual conferences, producing video content, and journal publishing. When he is not working on AI solutions, he likes to goof around with his kids, read, listen to a podcast, spend time in the garden, or go for a walk.