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In the vast spectrum of leadership styles, one particular approach stands out for its emphasis on understanding and acknowledging diverse viewpoints. This style is characterized by its adaptability and…

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  1. Videos
  2. On Demand Webinar

Leading with Heart: The Transformative Power of Empathetic Leadership

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  • Duration: 1 hr 2 mins
  • Publication Date: 2024 | April

About the session

In the vast spectrum of leadership styles, one particular approach stands out for its emphasis on understanding and acknowledging diverse viewpoints. This style is characterized by its adaptability and flexibility. Leaders who embrace this approach actively engage in listening to gain insight and inspire others to follow suit. At the heart of this servant leadership style lies empathy. It’s an art form to convey to your team that you value them as individuals, all while maintaining a keen focus on the organization’s success. Studies suggest that empathy is a skill that can be honed and is beneficial to all. The practice of empathy entails understanding its cultivation, its influence on your team, and how to express it without seeming insincere or weak. Displaying and practicing empathy is a testament to your respect for your team, a defining trait of dedicated leaders. We cordially invite you to join us as we engage with a panel of esteemed leaders. They will share their insights on how they integrate empathy into their staff’s skill set, drive change, and foster a culture of empathy within their teams.

Collection

  • Collection

    Mental Health and the Workplace

Speaker

  • Customer Success Manager UK & Nordics and Diversity & Inclusion in Healthcare at Elsevier. Founder of Holland Alumni Network Guatemala

    Originally from Guatemala and based in Amsterdam, Gladys has been working for almost 8 years at Elsevier Health Markets. She has supported commercial efforts across different regions; such as LATAM, Europe and Middle East. She is a committee member of EMBRACE (DEI Employee Resource Group) and the Founder and Lead of EMPOWER- Project established in 2020, which aims to improve patient outcomes by increasing awareness of inclusive content and tools among healthcare staff. In 2023, she took the lead of the Health Markets I&D Working Group, creating a space for ideation and discussion among the leaders of current DEI external projects and working towards Elsevier’s goal of making healthcare more inclusive. Passionate about cultures and interpersonal relations, she has lived in 5 different cultures (Guatemala, Canada, India, The Netherlands and Thailand) and was University Lecturer of Cross-Cultural Management; among other teaching experiences. She holds a MA in International Relations from Webster University and two BA: International Business and in Marketing from Universidad del Istmo (where she was appointed for 8 years as President of ALUMNI). She was also President of the Board of Holland Alumni Network Guatemala; strengthening Dutch-Guatemalan cultural, economic and professional relations.
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