How Deep is your Love for Authors?

Do you have a strategy for how to interact with your authors? Do you use modern marketing technology to personalize their experience? How do you guide your authors through the submission process? Do you update them about the status of their manuscript? If an author complains about parts of your service, how do you respond? In this fun and interactive session, we'll help you assess just how good your Author Experience is. We will start off with lightning presentations from a couple of publishers that have embarked on an innovative journey to shake up their Author Experience. Next, we will take you through our self-assessment quiz that will reveal just how much you really care about your authors. We will discuss different elements of author experience with our guest speakers while participants complete their answers. In the end, you will leave with a score and some practical suggestions for improvements.