Lettie Conrad
LYC Consulting
Lettie brings nearly 20 years’ experience in scholarly publishing to her diverse portfolio of product research and development projects. She is dedicated to helping information organizations cultivate a user-centered, standards-compliant approach to digital publishing and academic programs. Her expertise lies in optimizing user engagement for content discovery and access of academic content platforms. Previously, Lettie played a key role in establishing the product management program at SAGE Publishing. Currently, Lettie is an Associated Editor for Learned Publishing, a ‘chef’ with the SSP’s Scholarly Kitchen blog, and Information Science PhD candidate at the Queensland University of Technology, Brisbane.