Open Access Agreements –for single institutions and consortia, and whether labeled "transformative" or otherwise –require publishers and institutions to negotiate and manage elaborate, multi-year contracts that impact budgets and research practices. Data collection and analytics are critical component for these discussions today. This session will outline key elements of the most common OA agreements, together with "breaking news" insights from a study examining the extent of "transformation" seen to date in the research community. The panel of publishers and librarians will discuss emerging best practices and tips learned along the way. They will share the importance of good data, open communication, and transparency in the process. Viewers will walk away with a better understanding of how to approach the most common deals, how to better prepare for these negotiations and to operationalize the end result. Viewers will be polled throughout the session and encouraged to share their own stories of success and struggle as the drive toward "open science" and "open research" continues to remake so many previously established practices. || Speakers: Jamie Carmichael; Heather Staines; Sara Rouhi; Curtis Brundy

The global infrastructure enabling Open Access and Open Science has come a long way over the past two decades to improve the user experience for authors, publishers, funders, and institutions. Yet isn't there more we, as publishers, can do for our users? Accelerating the adoption of OA through a variety of business models has led to growing complexity in stakeholder relationships and user expectations. We are learning that when the community shares an understanding of common challenges and embraces best practices, particularly consistent use of persistent identifiers, UX improves for authors and institutions, and customer satisfaction grows. In this interactive session, an author will interview three panelists to reflect on successful collaborations that streamline OA processes, remove unnecessary work for the researchers, and enable cross-stakeholder transparency. Attendees will leave the session with ideas to achieve a more unified user journey to satisfy the needs of authors, institutions, and funders.